Free guide · Taiwan免費指南 · 台灣
Your crypto was stolen in Taiwan. Here is exactly what to do.在台灣被騙了虛擬貨幣，接下來該怎麼做。
This page is free and there is nothing to buy on it. It exists because the first 24 hours change what is still possible, and most people lose them looking for the right phone number.本頁完全免費，沒有任何東西要賣給您。之所以寫這一頁，是因為最初 24 小時決定了後續還有多少可能性，而多數人卻把這段時間花在找對的電話號碼上。
Last checked against official sources · August 2026 — 依官方資料最後查核：2026 年 8 月
Step 1第一步
Do these things in the next 24 hours.請在 24 小時內完成以下事項。
Nothing here costs money, and all of it gets harder the longer you wait.以下每一件事都不需要花錢，而且拖得越久就越難做到。
Before anything else · 在做其他事之前
The first day matters most第一天最關鍵
- Stop paying. Anyone at all.立刻停止付款——不論對方是誰。If the same people are still asking for a “tax”, “unlock fee” or “deposit” to release your money, that is the fraud continuing. So is a new person who contacts you offering to recover it. Second-round fraud on people who have just been robbed is common and organised.如果同一批人還在要求您繳「稅金」、「解鎖費」或「保證金」才能放款，那就是詐騙的延續。突然出現、主動說能幫您追回款項的新對象也是。針對剛被騙的人進行二次詐騙，是常見且有組織的手法。
- Screenshot everything, before it disappears.在資料消失之前，把所有東西截圖存下來。LINE and Telegram conversations, the website or app, the wallet address you sent to, transfer records, the person's profile. Fake platforms are taken offline within days and chat accounts get deleted. Save to your computer, not only the phone.LINE 與 Telegram 的對話、網站或 App、您轉出的錢包地址、轉帳紀錄、對方的個人檔案。假平台通常幾天內就會下線，聊天帳號也會被刪除。請存到電腦，不要只留在手機裡。
- Secure whatever is left.保住還剩下的部分。If a wallet was compromised, assume it still is. Move any remaining assets to a new wallet with a brand new recovery phrase — never reuse the old one. Revoke token approvals you granted. Change exchange passwords and turn on two-factor authentication.如果錢包曾被入侵，請假設它現在仍處於被控制狀態。將剩餘資產轉到一個使用全新助記詞的新錢包——絕對不要沿用舊的。撤銷您曾授予的代幣授權。更改交易所密碼並啟用兩階段驗證。
- Report today, not next week.今天就報案，不要等到下週。See the next section. A case number is the single thing that unlocks everything else — no exchange compliance desk will take meaningful action without one.請看下一節。報案號碼是解開後續一切的關鍵——沒有它，任何交易所的合規部門都不會採取實質行動。
Step 2第二步
How to report it, exactly.具體的報案方式。
Step 3第三步
What the police can and cannot do.警方能做什麼，不能做什麼。
Knowing this in advance saves you weeks of false hope, and helps you ask for the right thing.事先了解這一點，可以省下好幾週的空等，也能幫助您提出正確的請求。
They can他們能做的
- Issue the case number that exchanges and banks require before they will act開出交易所與銀行採取行動前所需要的報案號碼
- Flag Taiwanese bank accounts used in the fraud as warning accounts, freezing what remains in them將涉案的台灣銀行帳戶列為警示帳戶，凍結其中剩餘款項
- Send formal preservation and disclosure requests to platforms, including overseas ones向平台（包括境外平台）發出正式的資料保全與調取請求
- Link your case to others — most fraud is one operation with many victims, and volume drives priority將您的案件與其他案件串聯——多數詐騙是同一集團造成多名受害者，案件量會提高偵辦優先度
- Take the fake platform or website offline through the 165 takedown process透過 165 的下架機制，將假平台或網站移除
They cannot他們無法做的
- Reverse a blockchain transaction. Nobody can do this, ever撤銷一筆區塊鏈交易。任何人、在任何情況下都做不到
- Force an overseas exchange to freeze or return funds without cooperation or a court process在未經配合或法院程序的情況下，強制境外交易所凍結或返還資金
- Tell you the real identity behind a wallet address — only the platform holding the account knows that告訴您某個錢包地址背後的真實身分——只有持有該帳戶的平台才知道
- Give you a timeline. Cases involving overseas platforms routinely take many months給您一個明確的時程。涉及境外平台的案件通常需要許多個月
- Produce a transaction flow map for you. Most precincts have no blockchain analysis tool at all為您製作資金流向圖。多數分局根本沒有區塊鏈分析工具
Day 0
You file the report您完成報案
Case number issued. Domestic accounts can be frozen quickly if funds are still in Taiwan.取得報案號碼。若資金仍在台灣境內，國內帳戶可以較快被凍結。
Week 1–2
Initial assignment初步分派
Your case is assigned. Overseas platform requests begin, and they are slow by nature.案件分派給偵查人員。開始向境外平台發出請求，而這類程序本質上就慢。
Month 1–3
Waiting等待期
Most of the process is waiting for foreign platforms and mutual legal assistance. This is where a flow map naming the receiving platform makes a real difference.這段流程大多在等待境外平台與司法互助。此時，一份具名指出收款平台的流向圖，會產生實質差別。
Beyond
The honest part誠實的部分
Most crypto fraud cases do not end in recovery, in Taiwan or anywhere else. Reporting still matters — it builds the case that eventually stops the operation.無論在台灣或其他地方，多數虛擬貨幣詐騙案件並未追回資金。但報案仍然重要——它累積出最終能終止該集團運作的案件基礎。
Step 4第四步
Write to the exchange yourself. Here's the letter.自己寫信給交易所。信件範本如下。
If you know which platform received the funds, send this today. It costs nothing, and platforms act faster on requests that arrive in this shape.如果您知道資金流入哪一個平台，今天就寄出這封信。這不花任何費用，而且平台對於以這種格式送達的請求，處理速度會快得多。
Copy and adapt複製後自行修改
Subject: Fraud report — request to freeze deposit address (Case ref: [YOUR POLICE CASE NUMBER]) To the Compliance / Law Enforcement Response Team, I am a victim of cryptocurrency fraud. Funds stolen from me were deposited to an address that I believe is controlled by an account on your platform. I am writing to report this and to ask that you review the account. VICTIM Full name: [NAME AND SURNAME, as on your ID] Country of residence: Taiwan Contact email: [YOUR EMAIL] POLICE REPORT Reporting authority: National Police Agency, 165 Anti-Fraud / [LOCAL POLICE STATION] Case number: [FROM YOUR 受(處)理案件證明單] Date reported: [DD.MM.YYYY] THE THEFT Date and time (UTC): [DD.MM.YYYY, HH:MM] Asset and amount: [e.g. 8,400 USDT] Network: [e.g. Tron / TRC-20] My address: [YOUR WALLET ADDRESS] Transaction ID: [TXID / HASH] DEPOSIT ADDRESS ON YOUR PLATFORM Address: [DESTINATION ADDRESS] Deposit transaction: [TXID / HASH] Amount received: [AMOUNT] REQUEST 1. Please confirm receipt of this report and provide a reference number. 2. Please review the receiving account under your AML and risk procedures. 3. Please preserve all records relating to this deposit, including KYC records, login data and onward transfers, pending a formal law enforcement request. 4. Please advise what your platform requires from Taiwanese law enforcement in order to act, and the correct address for that request to be sent to. I understand you may be unable to disclose account holder information to me directly, and I am not requesting it. I am asking that the records be preserved and that the account be reviewed, so that the police request can be acted upon. I can provide a full transaction trace on request. Sincerely, [NAME AND SURNAME] [DATE]
Step 5第五步
When a professional trace is worth paying for — and when it isn't.什麼時候值得付費做專業追蹤，什麼時候不值得。
We sell tracing, so treat this as an interested party being as straight as we can be.我們就是提供追蹤服務的一方，所以請把以下內容視為一個利害關係人盡其所能的誠實說明。
Probably worth it可能值得
- The amount is large enough that a report fee is a small fraction of it金額大到讓報告費用只佔其中一小部分
- Funds reached a named exchange rather than disappearing into a mixer資金流入了具名的交易所，而不是消失在混幣器裡
- You have a police case number and the investigation has stalled for want of evidence您已有報案號碼，但偵辦因缺乏證據而停滯
- A lawyer is involved, or you are considering civil action已有律師介入，或您正考慮提起民事訴訟
- There are several victims of the same operation who could file together同一集團有多名受害者，可以共同提出
Probably not可能不值得
- Everything went straight into a mixer, or into Monero. No one can follow that全部直接進入混幣器，或轉成 Monero。任何人都無法再往下追
- The loss is small enough that the fee would eat a real share of it損失金額小到報告費用會吃掉其中相當比例
- You have not reported to the police yet — do that first, it is free and it comes first您還沒有報警——先去報案，那是免費的，而且順序在前
- Someone has promised you the funds back. Walk away from that offer, whoever is making it有人向您承諾能把錢追回來。不論對方是誰，請離開那個提案
- You are being asked to pay in crypto. No legitimate firm does this對方要求您以加密貨幣付款。正當的公司不會這樣做
Not sure which side you're on?不確定自己屬於哪一種情況？
Describe what happened and a specialist will tell you whether your case can be traced. You don't pay for that answer. If anyone asks you to pay just to hear it, treat it as a warning sign.描述您的遭遇，專員會告訴您這個案件是否可追查。這個答覆不需付費。如果有人要求您先付費才肯告訴您，請直接當成警訊。
Ask a specialist諮詢專員