Free guide · Hong Kong免費指南 · 香港

Your crypto was stolen in Hong Kong. Here is exactly what to do.在香港被騙了虛擬貨幣，接下來該怎麼做。

This page is free and there is nothing to buy on it. Deception cases made up nearly half of all crime reported in Hong Kong last year, so whatever you are feeling right now, you are not an unusual case and you are not a fool.本頁完全免費，沒有任何東西要賣給您。去年香港所有報案的罪案中，詐騙案佔了將近一半。所以無論您現在感覺如何，您並不是特例，也不是傻。

Last checked against official sources · August 2026 — 依官方資料最後查核：2026 年 8 月

Step 1第一步

Do these things in the next 24 hours.請在 24 小時內完成以下事項。

Nothing here costs money, and all of it gets harder the longer you wait.以下每一件事都不需要花錢，而且拖得越久就越難做到。

Before anything else · 在做其他事之前

The first day matters most第一天最關鍵

Stop paying. Anyone at all.立刻停止付款——不論對方是誰。If the same people still want a “tax”, “unlock fee” or “margin top-up” before releasing your money, that is the fraud continuing. So is a stranger who contacts you offering to recover it. Second-round fraud aimed at fresh victims is organised and constant.如果同一批人還在要求您先繳「稅金」、「解鎖費」或「補倉金」才放款，那是詐騙的延續。突然聯絡您、聲稱能幫您追回款項的陌生人也是。針對剛受害者的二次詐騙有組織地持續發生。
Screenshot everything, before it disappears.在資料消失之前，把所有東西截圖存下來。WhatsApp and Telegram conversations, the trading app or website, the wallet address you sent to, transfer records, the person's profile. Fake platforms vanish within days. Save to a computer, not only your phone.WhatsApp 與 Telegram 對話、交易 App 或網站、您轉出的錢包地址、轉帳紀錄、對方的個人檔案。假平台通常幾天內就消失。請存到電腦，不要只留在手機。
Secure whatever is left.保住還剩下的部分。If a wallet was compromised, assume it still is. Move remaining assets to a new wallet with a brand new recovery phrase — never reuse the old one. Revoke token approvals. Change exchange passwords and enable two-factor authentication.如果錢包曾被入侵，請假設它現在仍被控制。將剩餘資產轉到使用全新助記詞的新錢包——絕對不要沿用舊的。撤銷代幣授權。更改交易所密碼並啟用兩階段驗證。
Run the address through Scameter first.先用「防騙視多眼」查一下對方資料。The Police Scameter tool at cyberdefender.hk lets you check a website, phone number, email or payment account against the police scam database. Free, instant, and useful evidence for your report.警方的「防騙視多眼」（Scameter）位於 cyberdefender.hk，可將網址、電話、電郵或收款帳戶與警方詐騙資料庫比對。免費、即時，查詢結果也是報案時有用的證據。

Step 2第二步

How to report it, exactly.具體的報案方式。

Emergency緊急情況

Dial 999. Use this if a transfer is in progress right now, or you are being threatened.撥打 999。如果轉帳正在進行中，或您正遭受威脅，請用這個號碼。

Advice line諮詢熱線

18222 — the Anti-Scam Helpline, run by the Police Anti-Deception Coordination Centre. Open around the clock.18222 — 「反詐騙熱線」，由警方反詐騙協調中心（ADCC）營運，24 小時開放。

Critical關鍵提醒

18222 is a consultation line only — it is not a police report. The ADCC states this plainly. To actually report, go to a police station or use the e-Report Centre.18222 只是諮詢熱線，並不等於報案。反詐騙協調中心已明確說明這一點。要正式報案，請前往警署或使用「網上報案中心」。

Report online網上報案

Police e-Report Centre → “Report Technology Crime and Deception”. You must log in with HKPF Digital Services Logon or iAM Smart. There is a Temp Save function that holds your draft for 48 hours, which helps if you need to gather transaction details.警方「網上報案中心」→「舉報科技罪案及騙案」。須以「香港警務處數碼服務登入」或「智方便」登入。系統設有暫存功能，草稿可保留 48 小時，方便您先去整理交易資料。

Or in person或親自前往

Any police station, any time. In person is often better for a large loss, because you can be referred to the Cyber Security and Technology Crime Bureau (CSTCB) or the Commercial Crime Bureau on the spot.任何警署，任何時間。若損失金額較大，親自前往通常更好，因為現場可直接轉介至網絡安全及科技罪案調查科（CSTCB）或商業罪案調查科。

Bring請攜帶

HKID; bank or exchange statements and transfer records; the wallet address you sent to; transaction IDs; all screenshots printed or on a USB drive; the numbers and accounts that contacted you.香港身分證；銀行或交易所對帳單與轉帳紀錄；您轉出的目標錢包地址；交易編號（TXID）；所有截圖（列印或存於 USB）；聯繫過您的電話號碼與帳號。

Keep務必保存

The report reference number. Every exchange compliance desk will ask for it, and without one your enquiry goes to the bottom of the queue.報案編號。每一個交易所的合規部門都會要求提供，沒有它，您的查詢只會被排到隊尾。

Bank transfers too若涉及銀行轉帳

If any part of the money left as a bank transfer, tell your bank the same day. Police intervened in over 4,000 deception cases in 2025 and intercepted around HK$480 million — but that only works while the money is still moving.如果部分款項是以銀行轉帳方式流出，請當天就通知銀行。2025 年警方成功攔截超過 4,000 宗詐騙案件、約 4.8 億港元——但這只有在資金仍在移動時才有機會。

Step 3第三步

What the police can and cannot do.警方能做什麼，不能做什麼。

Knowing this in advance saves you weeks of false hope, and helps you ask for the right thing.事先了解這一點，可以省下好幾週的空等，也能幫助您提出正確的請求。

They can他們能做的

Issue the report reference that exchanges and banks require before acting發出交易所與銀行採取行動前所需的報案編號
Ask banks to stop payment on Hong Kong accounts while funds are still in transit在資金仍在流轉時，要求銀行對香港帳戶執行止付
Route your case to CSTCB, which does handle virtual asset cases and works with the Virtual Asset Intelligence Taskforce set up in late 2025將您的案件轉介至 CSTCB，該科確實處理虛擬資產案件，並與 2025 年底成立的虛擬資產情報專責小組協作
Send formal preservation and disclosure requests to platforms, including overseas ones向平台（包括境外平台）發出正式的資料保全與調取請求
Add your case to a wider investigation — most operations have dozens of victims將您的案件納入更大範圍的調查——多數詐騙集團都有數十名受害者

They cannot他們無法做的

Reverse a blockchain transaction. Nobody can do this, ever撤銷一筆區塊鏈交易。任何人、在任何情況下都做不到
Compel an overseas exchange to freeze or return funds without a court process在沒有法院程序的情況下，強制境外交易所凍結或返還資金
Tell you who is behind a wallet address — only the platform holding that account knows告訴您錢包地址背後是誰——只有持有該帳戶的平台知道
Bring a civil claim for you. Freezing injunctions and disclosure orders are a separate, private legal route替您提起民事訴訟。凍結令與披露命令屬於另一條獨立的私人法律途徑
Produce a transaction flow map. Frontline officers generally have no blockchain analysis tool製作資金流向圖。前線人員一般沒有區塊鏈分析工具

Day 0

You file the report您完成報案

Report reference issued. If money left by bank transfer and is still moving, stop-payment has a real chance.取得報案編號。如果款項是以銀行轉帳流出且仍在流轉，止付確實有機會成功。

Week 1–2

Assessment and routing評估與轉介

Your case is assessed and, for virtual assets, may go to CSTCB. Requests to overseas platforms begin.案件經評估後，涉及虛擬資產者可能轉介至 CSTCB。開始向境外平台發出請求。

Month 1–3

Waiting等待期

Most of this is waiting on foreign platforms and mutual legal assistance. A flow map naming the receiving platform is what moves it along.這段期間大多在等待境外平台與司法互助。一份具名指出收款平台的流向圖，才是推動進度的東西。

Beyond

The honest part誠實的部分

Most crypto fraud cases do not end in recovery, in Hong Kong or anywhere else. Reporting still matters — it builds the case that eventually stops the operation.無論在香港或其他地方，多數虛擬貨幣詐騙案件並未追回資金。但報案仍然重要——它累積出最終能終止該集團運作的案件基礎。

Step 4第四步

Write to the exchange yourself. Here's the letter.自己寫信給交易所。信件範本如下。

If you know which platform received the funds, send this today. It costs nothing, and platforms act faster on requests that arrive in this shape.如果您知道資金流入哪一個平台，今天就寄出這封信。這不花任何費用，而且平台對於以這種格式送達的請求，處理速度會快得多。

Copy and adapt複製後自行修改

Subject: Fraud report — request to freeze deposit address (HKPF report ref: [YOUR REPORT NUMBER])

To the Compliance / Law Enforcement Response Team,

I am a victim of cryptocurrency fraud. Funds stolen from me were deposited to an
address that I believe is controlled by an account on your platform. I am writing
to report this and to ask that you review the account.

VICTIM
Full name:            [NAME AND SURNAME, as on your HKID]
Country of residence: Hong Kong SAR
Contact email:        [YOUR EMAIL]

POLICE REPORT
Reporting authority:  Hong Kong Police Force — [POLICE STATION / e-Report Centre]
Report number:        [YOUR REPORT REFERENCE]
Date reported:        [DD.MM.YYYY]

THE THEFT
Date and time (UTC):  [DD.MM.YYYY, HH:MM]
Asset and amount:     [e.g. 8,400 USDT]
Network:              [e.g. Tron / TRC-20]
My address:           [YOUR WALLET ADDRESS]
Transaction ID:       [TXID / HASH]

DEPOSIT ADDRESS ON YOUR PLATFORM
Address:              [DESTINATION ADDRESS]
Deposit transaction:  [TXID / HASH]
Amount received:      [AMOUNT]

REQUEST
1. Please confirm receipt of this report and provide a reference number.
2. Please review the receiving account under your AML and risk procedures.
3. Please preserve all records relating to this deposit, including KYC records,
   login data and onward transfers, pending a formal law enforcement request.
4. Please advise what your platform requires from the Hong Kong Police Force in
   order to act, and the correct address for that request to be sent to.

I understand you may be unable to disclose account holder information to me
directly, and I am not requesting it. I am asking that the records be preserved
and that the account be reviewed, so that the police request can be acted upon.

I can provide a full transaction trace on request.

Sincerely,
[NAME AND SURNAME]
[DATE]

Step 5第五步

When a professional trace is worth paying for — and when it isn't.什麼時候值得付費做專業追蹤，什麼時候不值得。

We sell tracing, so treat this as an interested party being as straight as we can be.我們就是提供追蹤服務的一方，所以請把以下內容視為一個利害關係人盡其所能的誠實說明。

Probably worth it可能值得

The amount is large enough that a report fee is a small fraction of it金額大到讓報告費用只佔其中一小部分
Funds reached a named exchange rather than disappearing into a mixer資金流入了具名的交易所，而不是消失在混幣器裡
You are considering a civil freezing injunction — Hong Kong courts do grant these, and they need traced addresses您正考慮申請民事凍結令——香港法院確實會批准，但需要已追查出的地址
A solicitor is involved, or the loss is business-related已有律師介入，或損失屬於商業性質
Several victims of the same operation could file together同一集團的多名受害者可以共同提出

Probably not可能不值得

Everything went straight into a mixer, or into Monero. No one can follow that全部直接進入混幣器，或轉成 Monero。任何人都無法再往下追
The loss is small enough that the fee would eat a real share of it損失金額小到報告費用會吃掉其中相當比例
You have not reported to the police yet — do that first, it is free and it comes first您還沒有報警——先去報案，那是免費的，而且順序在前
Someone has promised you the funds back. Walk away, whoever is making the offer有人向您承諾能把錢追回來。不論對方是誰，請離開那個提案
You are being asked to pay in crypto. No legitimate firm does this對方要求您以加密貨幣付款。正當的公司不會這樣做

Not sure which side you're on?不確定自己屬於哪一種情況？

Describe what happened and a specialist will tell you whether your case can be traced. You don't pay for that answer. If anyone asks you to pay just to hear it, treat it as a warning sign.描述您的遭遇，專員會告訴您這個案件是否可追查。這個答覆不需付費。如果有人要求您先付費才肯告訴您，請直接當成警訊。

Ask a specialist諮詢專員